I had my day completely ruined yesterday along with the rest of Newcastle's football fans.
As a friend of mine said yesterday in an email rant (and I think this sums the matter up nicely - on the one hand for Chris, and on the other for fans of Newcastle United): "throughout society, working people have to put up with complete shitheads as their management, who know nothing about the job they're trying to do, and who bugger them about with impunity .... and then they have to suffer it in one of their favourite escapes from work as well."